Aeroprise Mobility for BMC Remedy Asset Management™
Mobilize BMC Remedy Asset Management and track the costs, compliance and operational requirements of your IT resources with barcode scanners and wireless devices. With IT technicians in the field creating and updating asset tags, you can effectively decrease total cost of asset ownership, reduce critical asset downtime and align IT and business needs.
Business Benefits
Reduce IT support costs
Track and update IT asset information from the field to avoid costly over-purchasing, over-licensing and over-servicing.
Decrease critical asset downtime
Actionable, two-way alerts minimizes downtime of critical equipment, such as health management and financial systems, by delivering asset data to the device.
Align IT and business needs
Controlling a complex IT infrastructure in real time allows you to effectively reduce risk and support business goals, such as growing revenue, reducing costs and enforcing compliance.
Improve customer service
Deploy new resources faster and accurately manage contract, location, configuration and ownership information throughout the asset?s lifecycle.
Lower hardware expenses
Reduce capital expenses by equipping employees with mobile devices rather than expensive computer laptops and ineffective pagers.
Key Features
| View |
Display asset records by owner, location, status and more |
| Create |
Create new asset records directly from the handheld device |
| Update |
Change multiple fields on a single screen and save the updates with a click |
| Receive |
Enter assets into the system the minute they arrive |
| Deploy |
Track assets as they are deployed or transferred in the organization |
| Search |
Quickly locate information in asset records |
| Display |
Mobilize the specific fields in BMC Remedy that technicians need to resolve issues |
| Security |
Users can access Aeroprise only with a valid username and password combination. For enhanced security, Aeroprise can add SSL encryption and IP address restriction capabilities |
| Automatic Device Optimization |
Applications are automatically tailored to the mobile device's screen, bandwidth, connectivity and processing power |
| Online and Offline Connectivity |
With an upgrade, you can continue to work offline as updates are seamlessly transmitted when the device is back online |
Technical Specifications
| Application Platform |
- » BMC Remedy Asset Management up to 7.x
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| Server Platform |
- » Windows Server 2000, 2003 and 2008
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| Mobile Platform |
- » BlackBerry
- » Microsoft Windows Mobile
- » Web-Enabled Smartphones
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