Aeroprise for BMC Remedy

The world's most-deployed software for mobilizing the BMC Remedy IT Service Management suite lowers your support costs, improve customer satisfaction and reduce critical asset downtime. Technicians can manage trouble tickets and update asset records from handheld devices, while managers review change requests and monitor service level performance in real time. Mobilize a specific BMC Remedy application or select Aeroprise Mobility+ to extend multiple ITSM solutions to wireless devices.

Business Benefits:

• Sold and serviced by BMC Software
• Automatically inherits and updates ITIL workflow on the handheld device
• Role-based customization
• Gives managers a real-time view of the IT infrastructure
• Boosts user productivity 30%