About the Customer
JP Recovery Services, Inc., is a financial services and payment resolution firm that works with a diverse spectrum of organizations to deliver revenue cycle solutions customized to each client’s needs. Their data-driven approach integrates cloud-based technology, analytical recommendation software and multi-channel communications to work as an extension of their clients’ internal teams. JP Recovery Services, Inc., provides seamless services and a positive financial experience to clients.
Customer Challenge
With no cloud experience, JP Recovery needed to create their own SFTP in AWS that communicates with Ontario Systems software and their own clients. Ontario Systems used to host the SFTP but discontinued doing this. Therefore, they needed assistance from an experienced partner to set up the AWS account and deploy the appropriate architecture. They also required ongoing support for their servers and storage needs.
Partner Solution
Onix worked with the organization to carefully match their requirements related to their use of the Ontario Systems application with the architecture and services available in AWS. Our team guided the customer as they set up their AWS account, and led them through their cloud foundations. We then deployed the architecture and other services including two RHEL servers that run in Amazon EC2. The Onix team established the connection to the storage provided by Ontario Systems located in the Amazon EFS service, and helped to migrate the application to a JP Recovery account on AWS. The customer then worked with the software vendor to cut over to the new environment running on AWS. Onix resources seamlessly accessed the AWS environment and the Ontario Systems platform through a secure VPN gateway and authenticated off-site users through an Internet gateway. After the deployment, Onix continued to provide infrastructure management support to the customer.
“This initial migration to cloud services is preparing us for a complete move to the cloud in the next phase. We are counting on Onix to be with us every step of the way.”
– Nancy McMurtrey, Director, Service and Support, JP Recovery Services, Inc.
Impact and Results
The benefits are many, including:
- Quick access to the newest version of their application for current and newer cloud-based releases
- Minimal disruption in daily operations as no downtime was required
- Zero time spent managing and updating infrastructure, freeing them to focus solely on their core business
- Easing the burden on internal IT resources.
